We're here to help! Follow all the steps below:
- Email us at help@ladderlife.com.
- Respond to our follow-up email and verify your identity.
From there, we'll cancel your policy for you. We cannot cancel your policy without verifying your identity first.
There are no penalties or fees for cancellation, and if you cancel within the first 30 days of your policy (the free look period), you'll receive a full refund of your first month's premium.